Shipping policy

All orders are processed within 3 working days (excluding weekends and public holidays) of the order being placed. Please note that during high-volume periods, processing time may take longer than usual.

Delivery time varies between 2 and 14 working days.

Shipping costs are as follows, depending on the geographical area:



Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier's website.

If you receive a damaged item or your order is lost in transit, please contact us at SAV.lapetitecolette@gmail.com.

We will work with you to resolve the issue as quickly as possible, which may include a refund or replacement.